Privacy Policy

Last updated: 5 March 2026

1. Who We Are

This website is operated by Victoria Roper Pilates. We are based in Dubai, UAE and available internationally.

• Email: victoria@victoriaroper.com
• Website: https://www.victoriaroper.com/

2. What Data We Collect

We may collect the following personal information when you interact with our website:

• Contact form submissions: name, email address, phone number, and message content
• Booking information: name, email, phone number, and appointment details when you book sessions through our booking system
• Email sign-up: email address when you subscribe to our mailing list
• Automatically collected data: IP address, browser type, pages visited, and cookies (see our Cookie Policy)

3. How We Use Your Data

We use your personal data to:

• Respond to enquiries submitted through our contact form
• Process and manage bookings for sessions and programmes
• Send you updates, workshop announcements, and educational content (only if you have opted in)
• Improve our website and services
• Comply with legal obligations

4. Legal Basis for Processing

We process your data based on:

• Consent: when you submit a contact form, sign up for emails, or accept cookies
• Contractual necessity: when you book sessions or purchase programmes
• Legitimate interest: to improve our services and website experience

5. How We Store and Protect Your Data

Your data is stored securely on our hosting provider's servers. We use SSL encryption to protect data in transit. We retain personal data only as long as necessary to fulfil the purposes described above, or as required by law.

6. Third-Party Services

We may share data with the following third-party services that help us operate our business:

• Hosting provider: for website hosting and data storage
• Email marketing platform: if you subscribe to our mailing list
• Payment processors: for processing programme and workshop payments
• Google Analytics: for anonymous website usage statistics

We do not sell your personal data to any third party.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Object to processing of your data
• Request data portability

To exercise any of these rights, please contact us at victoria@victoriaroper.com.

8. Cookies

Our website uses cookies to improve your experience. For full details on the cookies we use and how to manage them, please see our Cookie Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at victoria@victoriaroper.com.